Delivery & Returns

** As COVID-19 still has an impact on delivery timeframes across the UK, Europe and International destinations, there may be delays in deliveries or additional routing of orders. These limitations are beyond our control and we will endeavour to keep you updated or provide information relating to your order upon request**

Delivery Options

Our quality delivery service is free on orders over £100 and from only £2.48 on orders under £100 to UK destinations.

Order before 1pm and we will aim to despatch your order the same day, Monday to Friday.
For urgent orders, we recommend using at least the Express delivery service.

Standard UK Delivery: Monday – Saturday delivery
Same day despatch for orders placed before 1pm.
Please allow up to 5 working days for delivery.
Orders over £100 – FREE
Orders under £100 – From £2.48
Small orders are sent via Royal Mail 48 – £2.48
Parcel orders are sent via Royal Mail Tracked 48 – £4.99

Express: Monday – Saturday delivery
For orders placed before 1pm Monday – Friday.
Please allow up to 2 working days for delivery.
Small orders are sent via Royal Mail 24 Signed for £3.49
Parcel orders are sent via Royal Mail Tracked 24 with Signature £5.99

Premium Guaranteed Delivery: Next Working Day before 1pm*
For orders placed before 1pm Monday -Thursday.
Royal Mail Special Delivery 1pm £12.49
Please Note: Due to COVID19 Royal Mail timings for Special Delivery before 1pm have been amended until further notice. This has changed to before 4pm. This should only affect a minority of orders depending on location/normal postal times for your area. For More details please see: https://www.royalmail.com/sending/uk/special-delivery-guaranteed-1pm

EU, Europe & International Destinations
We will ship orders worldwide and to all countries that are accessible for delivery.
All International Orders are Tracked/Signed.
Shipping to all International destinations starts from £12.90
All orders will be calculated on a weight based system per item and will accumulate in the basket.
Current Prices for international shipping are based on the flat fee of £12.90 for the first weight portion of 250grams. Shipping prices increments are £1.95 per 250grams. Item weights can be checked on product pages under “additional information”.
**The basket total shown EXCLUDES any customs and VAT for your purchase. These may be payable by you before delivery is made. We do not collect or pay any part of these charges on your behalf. For more information it is advisable to check your local customs thresholds for import charges before purchasing from our website.**
Please note that we do not deliver to BFPO addresses or PO Boxes.
Where your order contains an item greater than 5kg in weight or the value exceeds a certain limit the order may be delivered using another courier.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 14 working days of confirmed delivery for a full refund, including the cost of delivery. Please note that GC Abrasives may apply a 15% restocking charge if items are not returned in the condition they were dispached. Please let us know at the earliest opportunity by contacting us via email or telephone and quoting the order number supplied to you. Your refund will be issued within 30 days of receipt of goods back to us. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out reasonable postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example if goods are faulty or misdescribed.

Any goods returned should be in a saleable condition, unused and in original packaging.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply for future orders.

None of these terms affects your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. Please see our full Terms & Conditions for more information.

The prices and policies quoted above are effective from 4th November 2021.